What Should I Do If My Grinder Pump Fails?
1. STOP ALL WATER USE IN THE HOUSE!
WARNING: If you continue using the water, an overflow of wastewater into your home is very likely, typically at the sink or toilet that is at the lowest level in the home. You have approximately 6 gallons of capacity from the moment the alarm goes off until it starts to backup within your sewage pipes.
2. CALL THE TREATMENT PLANT OPERATOR OR A PLUMBER QUALIFIED TO FIX ENVIRONMENT ONE GRINDERS
Waste Water Environmental Management Inc., Acorn Park Sewage Facility Contractor
Working hours Monday thru Friday - CALL 603-244-9461 (updated October 2019)
After Hours Pager (Nights/Weekends) - CALL 781-532-1217
Wait for beeps, enter your phone number, wait for beeps, hang up.
If you call the Plant Operator, he can replace the failed unit with a spare grinder pump that is kept at the plant building. The spare unit is available only through the Plant Operator and not through any independent plumber. The Plant Operator will install the spare unit in your home as soon as possible and the damaged unit will be repaired. When the damaged unit is repaired it will be then be reinstalled in the unit.
The homeowner is responsible for the cost of repairing the damaged unit removed from the home, along with the cost of installing the loaner grinder and the newly rebuilt grinder.
NOTE: In some homes, the contractor that installed the grinder pump may have shortened the electrical supply cords from their original factory length, which is 10 feet. If this is the case with your unit, the spare unit CANNOT be used in your home, as the cord on your unit may be too short for use in other Acorn Park homes. In these circumstances, the failed unit in your home will need to be removed, repaired and reinstalled at your expense.
1. STOP ALL WATER USE IN THE HOUSE!
- Stop using toilets and showers
- Plug all sinks and tubs that are in use
- Shut off the Washing Machine
- Shut off the Dishwasher
WARNING: If you continue using the water, an overflow of wastewater into your home is very likely, typically at the sink or toilet that is at the lowest level in the home. You have approximately 6 gallons of capacity from the moment the alarm goes off until it starts to backup within your sewage pipes.
2. CALL THE TREATMENT PLANT OPERATOR OR A PLUMBER QUALIFIED TO FIX ENVIRONMENT ONE GRINDERS
Waste Water Environmental Management Inc., Acorn Park Sewage Facility Contractor
Working hours Monday thru Friday - CALL 603-244-9461 (updated October 2019)
After Hours Pager (Nights/Weekends) - CALL 781-532-1217
Wait for beeps, enter your phone number, wait for beeps, hang up.
If you call the Plant Operator, he can replace the failed unit with a spare grinder pump that is kept at the plant building. The spare unit is available only through the Plant Operator and not through any independent plumber. The Plant Operator will install the spare unit in your home as soon as possible and the damaged unit will be repaired. When the damaged unit is repaired it will be then be reinstalled in the unit.
The homeowner is responsible for the cost of repairing the damaged unit removed from the home, along with the cost of installing the loaner grinder and the newly rebuilt grinder.
NOTE: In some homes, the contractor that installed the grinder pump may have shortened the electrical supply cords from their original factory length, which is 10 feet. If this is the case with your unit, the spare unit CANNOT be used in your home, as the cord on your unit may be too short for use in other Acorn Park homes. In these circumstances, the failed unit in your home will need to be removed, repaired and reinstalled at your expense.